Warranty & Guarantee

Our Commitment to Quality

At KALLCELY, we are devoted to providing sprayers that fulfill rigorous benchmarks for durability, ergonomic design, and consistent spraying performance.

Every kitchen oil misting bottle, garden spray canister, and car detailing pressure sprayer undergoes quality testing prior to shipment. If your order arrives compromised or experiences a covered manufacturing flaw during the coverage window, our customer care group is ready to assist with a quick solution.

90-Day Limited Warranty

Products bought via kallcely.com are protected by a 90-day limited warranty, starting from the day your shipment is delivered.

This warranty applies to confirmed material faults or operational issues occurring during normal household, gardening, or automotive care applications. Depending on the defect evaluation, available remedies include:

  • A brand-new replacement unit or component
  • Equivalent store credit for future purchases
  • A full or partial refund depending on the situation

Warranty Coverage Scope

Our limited warranty covers issues including:

  • Manufacturing Deficiencies: Defects in pump triggers, internal tubes, sealing rings, or pressure valves that prevent proper liquid spraying.
  • Structural Defects: Unintended bottle cracking, thread misalignment, or leakages during normal operation.
  • Transit Damage: Items reaching you fractured, crushed, or damaged during shipping transit.

Exclusions from Warranty Coverage

This warranty does not apply to damage caused by:

  • Accidental drops, impact damage, or excessive force applied to nozzles and pump heads
  • Misuse or spraying incompatible, highly corrosive chemicals not suited for the sprayer model
  • Nozzle clogging resulting from unwashed viscous liquids or uncleaned oil residues
  • Ordinary surface scratching or natural aesthetic wear from regular daily use
  • Self-performed alterations, repairs, or disassembly of internal pump mechanisms
  • Warranty requests submitted after the 90-day coverage window has elapsed

Submitting a Warranty Claim

If your spray bottle displays a covered functional defect, please notify our support team at service@kallcely.com.

To ensure prompt evaluation, please submit:

  • Your unique order reference number
  • Your full name and contact email address
  • A brief description of the issue encountered
  • Clear photos or a short video demonstrating the defect or nozzle issue
  • Pictures of outer packaging and shipping labels if reporting damage from transport

Our support specialists evaluate requests and send replies within 24–48 business hours.

Sprayer Maintenance & Care Recommendations

To prolong the lifespan and spray consistency of your KALLCELY bottles:

  • Flush spray nozzles regularly with warm water, especially after misting thick cooking oils or cleaning solutions.
  • Do not overfill containers beyond maximum capacity lines to maintain proper pressure balance.
  • Store sprayers away from direct, extreme heat sources or prolonged freezing environments.
  • Ensure screw caps and pump heads are securely tightened to avoid fluid leakage during use.

Contact Information

For inquiries regarding warranty coverage, maintenance advice, or active service requests, please contact us:

Brand: KALLCELY

Website: kallcely.com

Legal Entity: Zhengzhou Shuojushihua Network Technology Co., Ltd.

Registered Address: Room 601, 6th Floor, Unit 1, Building 9, No.109 Jingnan 10th Road, Zhengzhou (Jingkai) Area, China (Henan) Pilot Free Trade Zone, Zhengzhou City, Henan Province, P.R.China

Unified Social Credit Code: 91410100MAEEFQXX8J

Customer Support Email: service@kallcely.com