Privacy Policy

Last updated: September 29, 2026

KALLCELY operates and maintains this web store, encompassing all provided digital features, site utilities, product listings, visual content, and order fulfillment services (collectively, the “Services”) to deliver a seamless shopping experience.

The KALLCELY online platform is owned and managed by Zhengzhou Shuojushihua Network Technology Co., Ltd. Our website infrastructure is powered by Shopify, which supports our store functions and digital transactions.

This Privacy Policy details our protocols for gathering, using, protecting, and disclosing your personal information whenever you visit kallcely.com, interact with our platform, purchase items, engage with our marketing materials, or contact customer support.

If any discrepancies arise between our Terms of Service and this document regarding personal data processing, the terms specified in this Privacy Policy shall govern.

Please review this Privacy Policy thoroughly. By using our Services or browsing our site, you acknowledge the personal data practices outlined below.

Personal Information We Collect and Process

In this policy, “personal information” or “personal data” refers to any record that directly identifies, relates to, describes, or can be reasonably linked with a specific individual.

It does not include anonymized or aggregated datasets where individual identity cannot be derived.

Depending on how you navigate our platform, your geographical location, and applicable regulations, we may collect the following data categories:

• Contact Information: including full legal name, email contact, phone number, billing address, and physical delivery address.
• Account Details: such as login credentials, stored user profile details, saved addresses, and account configuration settings.
• Purchase Records: covering items viewed, products placed in shopping carts, past orders, returns, exchanges, transaction status, and order identifiers.
• Payment Data: handled securely via authorized payment processing vendors. We do not store complete payment card details or CVV security codes directly.
• Customer Care Communications: including service chat logs, email correspondence, uploaded photos, item inquiries, and any feedback submitted voluntarily.
• Technical Device Data: comprising browser type, device model, operating system version, IP address, network details, and digital device identifiers.
• Store Activity Metrics: including pages visited, product searches, referring websites, cart additions, checkout steps, click activity, and visit timestamps.
• Marketing Interaction Data: promotional ad clicks, campaign conversion tracking, and associated performance metrics where allowed by law.
• Consent & Privacy Preferences: cookie preference records, consent choices, and browser privacy settings.

Sources of Collected Data

We collect personal details through various channels:

• Directly Provided by You: when completing purchases, creating user accounts, contacting support, subscribing to emails, or filling out web forms.
• Automated Collection: gathered automatically as you navigate kallcely.com via cookies, tracking pixels, scripts, and server log files.
• E-Commerce Platform Partners: including Shopify and related technical service providers powering our web store.
• Financial & Payment Networks: payment gateways and banking processors handling transaction validation.
• Fulfillment & Logistics Service Providers: shipping carriers, courier services, and warehouse partners delivering your packages.
• Marketing & Analytics Allies: digital advertising vendors, traffic analysis tools, and conversion tracking networks.
• Security & Fraud Prevention Systems: automated risk management networks and platform security tools.

How We Purpose Your Personal Data

We process your personal information to achieve specific commercial and operational objectives:

• Fulfillment & Store Operations: processing transactions, shipping purchases, delivering order tracking links, maintaining active shopping carts, managing accounts, and facilitating returns or exchanges.
• Payment Validation & Protection: verifying payment credentials, detecting unauthorized transactions, managing checkout security, and issuing refunds.
• Marketing & Campaign Analysis: measuring promotional performance, attributing ad conversions, refining store marketing strategies, and sending promotional updates where authorized.
• Performance Optimization: monitoring website traffic, catalog browsing behaviors, and system usability to improve our storefront layout and performance.
• Fraud Control & Store Security: detecting, investigating, and preventing suspicious activities, system breaches, or security threats.
• Customer Assistance: addressing customer support inquiries, sending order status notifications, and providing technical guidance.
• Regulatory & Legal Compliance: fulfilling tax liabilities, accounting obligations, statutory requirements, and responding to lawful government inquiries.

Cookies and Tracking Technologies

KALLCELY and our technical service partners employ cookies, web beacons, tracking tags, and API scripts on kallcely.com.

These tracking components allow us to:

• Ensure core website functionality and page navigation.
• Maintain shopping cart sessions and checkout integrity.
• Save user site settings and cookie preference choices.
• Safeguard network security and mitigate automated abuse.
• Analyze site traffic levels and user engagement.
• Evaluate advertising efficiency and conversion attribution.

Cookies are grouped into strictly necessary, functional, analytical, and advertising categories. Strictly necessary cookies are mandatory for fundamental store operations.

Where legally required, we request your consent before activating optional analytics or advertising trackers. You can modify your settings anytime through the Cookie Preferences link in our footer.

Advertising, Performance Analytics and AppLovin

We collaborate with digital advertising platforms and analytics providers to measure promotional success, prevent click fraud, and optimize marketing campaigns.

Our measurement partners include AppLovin Corporation (“AppLovin”). When enabled, AppLovin utilizes pixels, tracking scripts, and APIs on our website.

Depending on your consent choices, data shared with AppLovin may encompass IP addresses, browser specifications, device identifiers, product views, search queries, cart additions, checkout milestones, conversion events, and privacy signal choices.

AppLovin uses this information for ad measurement, attribution, campaign optimization, fraud detection, and tailored marketing in compliance with privacy regulations. For more details on AppLovin’s data practices, please visit: https://legal.applovin.com/privacy/

Sharing of Personal Information

We share personal information with third parties only as necessary to fulfill orders, maintain site operations, evaluate marketing, or satisfy legal mandates.

Authorized recipients include:

• Shopify and e-commerce infrastructure providers.
• Payment gateways and financial institutions.
• Logistics partners, couriers, and warehouse facilities.
• Customer support tool providers and communication channels.
• Cloud hosting, data storage, and cybersecurity vendors.
• Data analytics and ad attribution partners, including AppLovin.
• Legal counsel, accountants, and professional auditors.
• Government authorities, courts, or regulatory entities when required by law.

Information may also be transferred during corporate restructuring, business acquisition, asset sale, or merger proceedings.

Relationship With Shopify

Our store is hosted on Shopify, which provides the underlying e-commerce system. Shopify processes store interactions and user details to power, secure, and improve platform operations. Data submitted on kallcely.com may be transferred across international borders to Shopify servers. To review Shopify's privacy practices, please refer to the Shopify Consumer Privacy Policy: https://privacy.shopify.com/en

Targeted Advertising & Your Choices

Under certain local laws, sharing data for tailored marketing may be considered a “sale” or “sharing” of personal records. You can restrict these disclosures via our Cookie Preferences menu or by emailing us directly at service@kallcely.com. We honor browser-level privacy signals such as Global Privacy Control (GPC) where supported.

Marketing Updates & Newsletters

Where permitted by law, we may send promotional newsletters regarding KALLCELY products or special offers. You can opt out at any time by clicking the unsubscribe link included in any marketing email. Essential service emails regarding active orders or support inquiries will continue as necessary.

Third-Party Websites & External Links

Our website may include links to third-party platforms, external service tools, or social networks. We do not control and are not responsible for the privacy practices of external websites. We encourage reviewing their respective policies prior to submitting personal data.

Protection of Minors

kallcely.com is intended for adult consumers and is not directed at children. We do not knowingly collect personal information from minors. If you believe a minor has provided information to us without parental consent, please contact us at service@kallcely.com for prompt deletion.

Data Security Measures

We implement reasonable technical, physical, and administrative safeguards to protect your personal details against unauthorized access, loss, or misuse. However, no internet transmission or electronic storage method can guarantee absolute security; please avoid sending sensitive financial credentials over unencrypted channels.

Data Retention Period

We retain personal records only for as long as necessary to fulfill order processing, maintain customer accounts, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your place of residence, you may possess specific privacy rights under regional laws, including:

• Right of Access: request copies of personal data maintained in our records.
• Right to Erasure: request the deletion of personal information held by us.
• Right to Rectification: request corrections to inaccurate or incomplete information.
• Right to Data Portability: receive a structured copy of your personal data for transfer.
• Right to Restriction / Objection: request limits on specific processing activities.
• Right to Opt-Out: decline data sharing for targeted marketing purposes.

To exercise these rights, please email us at service@kallcely.com. Identity verification may be required prior to fulfilling requests.

International Data Transfers

Our service partners, logistics providers, and technical infrastructure hosts operate in various countries worldwide. Consequently, your personal information may be transferred across national borders subject to appropriate contractual protections.

Policy Updates

We may update this Privacy Policy periodically to reflect operational changes, regulatory updates, or system modifications. Revised versions will be published with an updated “Last updated” date at the top.

Contact Information

If you have any questions regarding our Privacy Policy or wish to exercise your privacy rights, please contact us using the details below:

kallcely.com is owned and operated by Zhengzhou Shuojushihua Network Technology Co., Ltd., which oversees online store management, order fulfillment, and customer service.