Terms and Conditions

These Terms and Conditions (“Terms”) govern all product sales and order purchases completed through kallcely.com.

kallcely.com is operated and managed by Zhengzhou Shuojushihua Network Technology Co., Ltd.

By placing an order on our store, you acknowledge that you have read, understood, and agreed to comply with these Terms alongside all published policies on kallcely.com.

Scope of Terms

These conditions apply directly to purchases of spray bottle products offered on kallcely.com. Additional guidelines also govern your store experience, including:

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Product Care & Maintenance Guidelines

All listed guidelines should be read and interpreted together with these Terms.

Product Information & Accuracy

We make every effort to display accurate product details, dimensions, bottle capacities, spray mechanisms, prices, and inventory availability.

KALLCELY products primarily include food-grade oil misters, fine mist botanical sprayers, and high-pressure cleaning spray bottles.

However, slight visual differences in delivered items may happen due to:

• Individual screen resolution and display color calibrations
• Studio lighting conditions during product photography
• Manufacturing tolerances and batch production variations

We reserve the right to correct typographical errors, update product information, change pricing, and adjust stock quantities as necessary. If an error materially affects your active order, we will contact you immediately to coordinate a solution.

Product Usage & Compatibility

Certain KALLCELY sprayers feature removable spray nozzles, extension tubes, or adjustable pressure valves. Buyers are encouraged to review bottle dimensions and liquid suitability requirements prior to placing an order.

Orders and Acceptances

When you place an order, you will receive an automatic order receipt email. This email serves as confirmation that we received your request, rather than final order acceptance or shipping confirmation.

We retain full discretion to cancel, restrict, or reject any order under conditions such as:

• Payment verification issues or suspected unauthorized transactions
• Unexpected stock depletion or pricing errors
• Logistical delivery constraints to certain addresses
• Improper use or abuse of promo codes and coupons

Order Modifications and Cancellations

If you wish to modify or cancel your order, please contact us immediately at service@kallcely.com. While we attempt to process requests prior to fulfillment, changes cannot be guaranteed once an order enters the packing or shipping phase.

Pricing, Currency and Payment Terms

All prices listed on kallcely.com are calculated and processed in United States Dollars (USD). Total charges, including shipping fees and applicable taxes, are calculated during checkout.

For international shipments, local import duties or customs clearance charges remain the sole financial responsibility of the customer unless explicitly specified otherwise.

Fulfillment and Delivery

Shipping procedures, carrier partners, and delivery timelines are governed by our Shipping Policy. Estimated delivery dates may experience occasional delays due to weather disruptions, customs inspections, or logistics congestion.

Returns, Refunds and Damaged Deliveries

Return permissions, replacement requests, and refund processing are subject to our Return & Refund Policy.

If a KALLCELY sprayer arrives broken, damaged, or leaking, please email our support team immediately with photo evidence showing the item damage and original packaging to facilitate a swift replacement or refund.

Proper Care & Maintenance

To maintain optimum pump pressure and prolong nozzle lifespan, please follow these guidelines:

• Do not fill spray bottles with thick unrefined oils, heavy pastes, or highly corrosive liquids that may clog internal pump valves.
• Periodically flush the trigger assembly and nozzle tip with warm water to prevent liquid residue buildup.
• Store sprayers upright in a cool environment away from direct heat sources to preserve plastic seals.

Intellectual Property Rights

All website content—including KALLCELY logos, graphics, text copy, product photography, design layouts, and software—is the exclusive intellectual property of Zhengzhou Shuojushihua Network Technology Co., Ltd. Any unauthorized copying or commercial distribution is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, KALLCELY and Zhengzhou Shuojushihua Network Technology Co., Ltd. shall not be held liable for indirect, incidental, or consequential damages resulting from product misuse, service interruptions, or delivery delays, while fully respecting your statutory rights as a consumer.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact our support team:

kallcely.com is operated by Zhengzhou Shuojushihua Network Technology Co., Ltd., which manages online store operations, fulfillment coordination, and after-sales support.